Shipping and Returns

Shipping:
UK delivery takes 2-3 working days
Worldwide takes 3-7 working days
We use Royal Mail Tracked for UK orders and DHL Express or DPD for worldwide orders.
Orders from outside of UK:
Please note that any orders outside of the UK will be subject to customs charges, liable to be paid by the customer. All necessary customs forms will be sent to the email address provided during your order from the customs of the delivery country. 
Returns:
If you wish to make a return, please notify us as soon as possible at info@hay-che.com.
We will be happy to give you a full refund provided the item is returned in its original condition and packaging within 14 days of receipt.